Website User Guide
A complete guide to browsing, shopping, ordering, and booking events on the Vandal Philippines website.
Table of Contents
Getting Around the Website
When you open the website, you'll see a navigation bar at the top of every page. Here's what each item does:
| Menu Item | What It Does |
|---|---|
| Vandal Logo | Click this to go back to the homepage at any time |
| Shop | Takes you to our full product catalog |
| Reserve | Takes you to our event reservation page |
| Track Order | Lets you check the status of an existing order |
| Cart Icon | Shows your shopping cart — the number on it tells you how many items are inside |
Tap the menu icon () in the top-right corner to open the navigation menu.
At the bottom of every page, you'll find the footer with quick links, social media accounts, contact information, and policy links.
Browsing Products
The homepage is the first thing you see when you visit the site. Here you'll find:
- Featured Products — Our hand-picked highlights
- Latest Products — The newest additions to our catalog
- Active Collections — Products grouped by theme or category
Click on any product to see more details, or click on a collection to see all products within it.
Using the Shop Page
The Shop page shows all available products. Here's how to make the most of it:
Searching for Products
At the top of the shop page, you'll find a search bar. Type in what you're looking for and press Enter. The page will show you matching results.
Sorting Products
Use the sort dropdown to arrange products:
| Option | What It Does |
|---|---|
| Newest First | Most recently added products at the top |
| Price: Low to High | Start with the most affordable |
| Price: High to Low | Start with the premium options |
| Name: A to Z | Alphabetical order |
| Name: Z to A | Reverse alphabetical order |
Filtering by Price
Set a minimum and/or maximum price to narrow down results to items within your budget.
Browsing Through Pages
If there are many products, they'll be split across multiple pages. Use the page numbers at the bottom to navigate.
Viewing a Product
Click on any product to open its detail page. Here you'll find:
- Product Images — Click on thumbnails to switch between different views
- Name and Price — If on sale, you'll see the original price crossed out alongside the sale price
- Description — A detailed breakdown of the product
- Stock Availability — Whether the product is in stock
- Add to Cart — Click to add it to your shopping cart
- Related Products — Other items you might like
Browsing Collections
Collections are groups of products organized by theme, category, or type.
Shopping Cart
Your shopping cart keeps track of everything you want to buy.
Adding Items
On any product listing or detail page, click the "Add to Cart" button. The item is added instantly — you'll see the cart icon number update. You can keep browsing and add more.
Viewing Your Cart
Click the cart icon in the top-right corner. Your cart page shows all items, their quantities, prices, and subtotals.
Changing Quantities
Removing Items
Click Remove next to an item, or Clear Cart to empty everything at once.
Ready to Buy?
Click the Checkout button to begin placing your order.
Placing an Order (Checkout)
The checkout process is straightforward. You do not need an account — just fill in your details.
Step 1: Customer Information
Step 2: Shipping Address
Enter your street address, city, postal code, and country (pre-set to Philippines).
Step 3: Payment Method
| Method | How It Works |
|---|---|
| Cash on Delivery | Pay in cash when your order arrives at your door. No advance payment needed. |
| Bank Transfer | Transfer the payment to our bank account. Bank details are shown after you select this option. |
Step 4: Review and Place Order
You'll see your items, subtotal, shipping fee, and total. Click Place Order when everything looks correct.
If your order total meets our free shipping threshold, the shipping fee is waived automatically!
After Placing Your Order
You'll be taken to a confirmation page showing your unique Order Code (looks like VND25-XXXXXX). Save this code — you'll need it to track your order.
Tracking Your Order
You'll see:
- Order Details — What you ordered, quantities, and prices
- Order Status — Where your order is in the process
- Payment Status — Whether payment has been received
- Status History — A timeline of every status change
| Status | What It Means |
|---|---|
| Pending | We've received your order and are reviewing it |
| Processing | Your order is being prepared |
| Shipped | Your order is on its way |
| Delivered | Your order has been delivered |
| Cancelled | The order was cancelled |
Booking an Event Reservation
Vandal Philippines offers event catering and bartending services. Here's how to book:
After submitting, you'll receive a Reservation Code. Our team will review your reservation and get back to you within 24–48 hours via email or phone.
Guest Count Options
| Option | Best For |
|---|---|
| 1 – 20 guests | Intimate gatherings, small parties |
| 20 – 50 guests | Medium-sized events, birthdays |
| 50 – 100 guests | Large parties, corporate events |
| 100+ guests | Weddings, big celebrations |
Event Types
Choose from: Birthday, Wedding, Corporate, Anniversary, Graduation, or Other.
Contacting Us
Using the Contact Form
We'll get back to you as soon as possible.
Other Ways to Reach Us
Check the bottom of any page for our phone number, email address, physical address, and social media links.
Other Pages
| Page | What It Covers |
|---|---|
| About | Learn about Vandal Philippines — who we are and our story |
| FAQ | Answers to the most commonly asked questions |
| Privacy Policy | How we collect, use, and protect your information |
| Terms of Service | Rules and conditions for using our website |
| Shipping Policy | How we ship orders, delivery times, and costs |
| Returns & Refunds | Our policy on returns and getting refunds |